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Privacy Policy

This Privacy Policy describes how Strategic Knowledge Frameworks ("Company", "we", "our", or "us") collects, uses, and stores the information you provide when you visit our website or engage with our services.

Information We Collect

We receive, collect, and store any information you enter on our website or provide us in any other way. This includes:

  • Internet Protocol (IP) address used to connect your computer to the internet

  • Login credentials, email address, password

  • Computer and connection information

  • Purchase history and transaction details

  • Session data (e.g., page response times, length of visits, page interaction)

  • Personally identifiable information (e.g., name, email, password, communications)

  • Payment details (e.g., credit card information)

  • Comments, feedback, reviews, and personal profile data

When you conduct a transaction on our website, we collect the personal information you provide such as your name, address, and email address. This information is used only for the purposes stated in this policy.

Why We Collect This Information

We collect both personal and non-personal information to:

  • Provide and operate our services

  • Offer ongoing customer assistance and technical support

  • Communicate service updates, promotional content, and personalized messages

  • Generate statistical data to improve our services

  • Comply with legal obligations and regulations

Data Storage and Security

Our website is hosted on the Wix.com platform. Wix.com provides the infrastructure and storage for our services. Your data is stored securely behind a firewall and protected through encryption and other safeguards.

Any direct payment gateways used by Strategic Knowledge Frameworks via Wix.com adhere to PCI-DSS standards, ensuring secure handling of credit card information. PCI-DSS is managed by the PCI Security Standards Council—formed by Visa, MasterCard, American Express, and Discover.

Communication with You

We may contact you to:

  • Manage your account

  • Provide support or resolve disputes

  • Collect payments

  • Send updates or promotional content

  • Enforce our User Agreement or comply with applicable laws

We may contact you via email, phone, text, or postal mail.

Opt-Out & Data Management

If you no longer want us to process your data, or if you would like to access, correct, amend, or delete any personal information we have about you, please contact us at:
📧 [Insert your email]
📬 [Insert your physical mailing address]

Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will take effect immediately upon posting on the website. If any material changes are made, we will notify you here so you understand what has changed and how it affects you.

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